If your business relies on phone calls, you need a system that helps you connect with leads quickly and stay organized. The Go High Level Dialer gives you an easy way to make calls, receive calls, record conversations, and track every lead inside your CRM. It removes the need for extra calling tools and puts everything in one clean dashboard.
This guide explains how the dialer works, why it is helpful, and how you can use it to follow up faster and close more sales.
What the Go High Level Dialer Is
The Go High Level Dialer is a built in phone system that lets you call contacts directly from your Go High Level account. It connects with your pipelines, workflows, notes, and communication tools so your sales process stays smooth.
With the dialer you can:
• Make outbound calls
• Receive inbound calls
• Record calls
• Save missed call logs
• Trigger workflows
• Add notes and tags
• Update contact details instantly
This gives your team everything they need to manage calls inside one system.
How the Dialer Works
The dialer works through LC Phone or Twilio, which handle call routing and audio quality. Once your number is set up, the dialer is ready to use.
When you make a call:
• The system connects through your High Level number
• The call is recorded if you turn recording on
• Notes can be added during or after the call
• The call is logged inside the contact profile
When you receive a call:
• The call pops up inside your Conversations page
• You can answer it or let it go to voicemail
• Missed calls can trigger an automatic text reply
Everything stays tracked without extra work.
Calling Inside the Conversations Page
The Conversations page is where most users start their calls. You can open any contact, click the call button, and talk immediately.
During the call you can:
• Add notes
• Tag the lead
• Update pipeline stages
• Send texts
• Trigger workflows
• Assign tasks
This keeps your follow up process simple and fast.
Missed Call Text Back
One of the strongest features of the Go High Level Dialer is the missed call text back. If you miss a call, the system can send an automatic message telling the lead you will get back to them soon.
Benefits include:
• Fewer lost leads
• Faster response times
• Higher engagement
• Better customer trust
Many businesses use this to avoid losing potential clients during busy hours.
Call Recording and Review
The dialer lets you record your calls for training and quality control. You can listen to past calls to improve your sales process or review important client details.
Recordings save inside the contact timeline, so you always know where to find them. This is helpful for:
• Sales teams
• Client onboarding
• Support teams
• Coaching programs
Clear records help your team stay aligned.
Using the Dialer With Workflows
The Go High Level Dialer connects with automation. This makes your follow up more consistent.
You can trigger workflows when:
• A call is answered
• A call is missed
• A call ends
• A voicemail comes in
• A call is marked complete
A workflow can then:
• Send a text
• Send an email
• Move a contact in your pipeline
• Add a tag
• Assign a task
This keeps your lead management organized without manual work.
Power Dialing for High Volume Teams
If your team needs to call many leads fast, High Level supports power dialing through third party integrations. These tools help you call long lead lists quickly and improve outreach speed.
Power dialing works well for:
• Real estate
• Insurance
• Cold calling agencies
• Home service businesses
• Lead generation teams
It helps you talk to more leads in less time.
Mobile Calling With the Lead Connector App
The Lead Connector mobile app gives you access to the dialer on the go. You can call, receive calls, manage leads, view notes, and update pipelines right from your phone.
This is useful for teams that work in the field or for business owners who travel often.
Why the Go High Level Dialer Helps Your Business
The dialer gives your team a simple and complete way to manage calls. Here are the main benefits:
• All calls tracked inside your CRM
• No switching between tools
• Clean call logs and recordings
• Better speed for sales teams
• Fast follow up with missed call text back
• Easy automation based on call activity
• Mobile access anywhere
It improves both your speed and your consistency.
Final Thought
The Go High Level Dialer gives your business the tools you need to call leads faster, stay organized, and close more deals. With built in call logs, recording, automation, and mobile support, it replaces many separate apps and makes your communication clean and efficient.
If your team depends on phone calls, the dialer is one of the most valuable parts of the Go High Level platform.