When setting up WhatsApp inside GoHighLevel (GHL), your cover photo is one of the first things clients will notice. It appears on your WhatsApp Business profile and helps create a strong first impression of your brand.
Using the correct size ensures your photo looks clear and professional on every device. If your image is too large or poorly sized, it may look blurry, stretched, or cropped incorrectly.
In this guide, you will learn the correct WhatsApp cover photo size for GHL, how to upload it properly, and simple design tips to make your business look polished and credible.
What Is a WhatsApp Cover Photo in GHL
Your WhatsApp cover photo in GoHighLevel is the main profile image that represents your brand inside WhatsApp Business. It appears whenever clients view your company’s profile or message you.
This image syncs directly from your WhatsApp Business Account to your GHL workspace. If your image is not optimized, it can appear distorted, reducing the overall quality of your brand presentation.
A clear, well sized image helps your business stand out and makes your profile look professional to clients and leads.
Correct WhatsApp Cover Photo Size for GHL
The recommended WhatsApp cover photo size for GHL is:
✅ Dimensions: 500 x 500 pixels
✅ Aspect ratio: 1:1 (square)
✅ File format: JPG or PNG
✅ Maximum file size: 5 MB
A square image ensures your logo or picture stays centered when WhatsApp displays it inside the circular frame. This prevents your photo from being cut off or misaligned.
Why Size and Quality Matter
Your WhatsApp profile is often the first point of contact with potential clients. A clear, correctly sized image builds trust and strengthens your brand identity.
When your image is the right size, it loads faster, looks sharper, and keeps your visual identity consistent across GoHighLevel, your website, and other marketing channels.
How to Upload a WhatsApp Cover Photo in GHL
Follow these simple steps to upload or update your cover photo in GoHighLevel:
- Log in to your GoHighLevel account.
- Go to Settings from the left menu.
- Select Phone Numbers, then click WhatsApp Settings.
- Click Manage WhatsApp Account.
- Choose the Profile tab.
- Under Business Profile Picture, click Upload Image.
- Select your prepared 500 x 500 pixel image.
- Save your changes.
Once uploaded, your cover photo will automatically update on your connected WhatsApp Business account and display across your GHL integrations.
Design Tips for a Professional Cover Photo
Here are some easy design tips to make your WhatsApp cover photo look great:
- Use your logo or brand symbol
Keep it simple and recognizable. Avoid using too much text or busy designs. - Center your design
WhatsApp displays the profile photo in a circular frame. Keep your logo and key details in the center to avoid cropping. - Match your brand colors
Use colors that align with your website and GoHighLevel design for a consistent look. - Choose a clean background
A plain or gradient background helps your logo stand out clearly. - Preview on mobile
Most people use WhatsApp on their phones. Always check your image on mobile to make sure it looks sharp.
Common Mistakes to Avoid
Avoid these common errors when setting up your cover photo in GHL:
- Using images that are not square
- Uploading low quality or pixelated pictures
- Adding small text that is hard to read on mobile
- Ignoring mobile previews before saving
These mistakes can make your brand look unprofessional and reduce trust with potential clients.
Fixing Image Display Issues
If your image is not displaying properly inside GHL, try the following steps:
- Resize your image to exactly 500 x 500 pixels.
- Save it as a PNG file for better quality.
- Clear your browser cache and refresh your dashboard.
- Disconnect and reconnect your WhatsApp integration.
If problems continue, contact GoHighLevel support or review your WhatsApp Business settings to make sure the image is uploaded correctly.
Why a Well Designed Cover Photo Matters
Your WhatsApp cover photo is a small detail that makes a big impact. It gives clients confidence that they are dealing with a professional business.
In GoHighLevel, this image is displayed across automations, conversations, and contact profiles. Keeping it consistent with your brand logo and website colors helps build recognition and trust.
Final Thoughts
The correct WhatsApp cover photo size for GHL is 500 x 500 pixels. Use a high quality image, keep your design simple, and center your logo to ensure it looks great across all devices.
A properly sized and well designed cover photo helps you make a professional first impression, improves your brand consistency, and enhances your overall GoHighLevel setup.
Take a few minutes to update your WhatsApp profile today and give your business a clean, polished look that stands out to every customer who messages you.